Tech Minutes

Everyone here at Directive would like to wish our clients a happy and safe Halloween! We'd like to share a couple computer and tech support horror stories to set today's spooky mood!  Get out your flashlights and gather around the campfire for these chilling tales that could happen to any small business.

What a weird post this is going to be. We've recently launched a software application called JoomConnect. It's been having some great success. It's in part responsible for bringing a lot of work to our small company bringing our staff from 9 to 17 strong in a very short time (7 of them in 60 days). It's been awesome and we've been training and getting everyone up to speed. We have been super impressed with the new members of our team and we'll be introducing them shortly (soon as we can catch our breath).

We are working for some of the industry greats, like ConnectWise, HTG Peer Groups and many incredible IT/MSP Partners that have adopted JoomConnect for use in their businesses as well as our awesome local clientele.

We grew a lot in 2009.  This is a great thing but it has also exposed a lot about our company that we want to improve on. It's pretty obvious what we need to work on to support the growth we expect in 2010 and beyond.

While this isn't a complete list, here are 10 of the things we are going to focus and improve on this year. They are in no particular order: