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Tech Minutes

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Why Your Team is Resistant to IT (or Any) Change

Tip of the Week: Why Your Team is Resistant to IT (or Any) Change

Change, whether you’re referring to that of your technology or any other business process, is often a point of contention between management and the rest of the business. Let’s explore this resistance to change that so many feel, and how you can help them overcome it

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Remote Maintenance Can Severely Reduce Downtime

Remote Maintenance Can Severely Reduce Downtime

Every time something goes terribly wrong, and you are left assessing the damage of some seemingly unfortunate situation, you typically find that by taking a bit of time preparing for the worst would have kept you from the disaster you are just now dealing with. Those small acts are what we want to talk a little bit about today, because they can save your business.

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Tip of the Week: Android Pie Tips and Tricks

Tip of the Week: Android Pie Tips and Tricks

There are over two billion active devices currently using Android. Most of them that have been purchased in the past year or so have come with, or have been subsequently updated to, Android 9.0 Pie. With the introduction of their newest mobile OS, Google has ensured that their software powers more mobile phones than any other software in the world. Today, we’ll take a look at some handy tips you can use to get the most out of your Android Pie experience.

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Tip of the Week: Best Practices for Cloud Data Management

Tip of the Week: Best Practices for Cloud Data Management

Data management is exceptionally important for any business, and companies that use the cloud in any sort of capacity need to be considerably more cautious in the way that it’s managed than a business that only hosts data on an internal server or network. The cloud makes things more complicated at times, but if managed correctly, it can lead to unprecedented efficiency for your organization.

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Tip of the Week: 3 Ways to a Faster Boot Time

Tip of the Week: 3 Ways to a Faster Boot Time

Your time is valuable, so you don’t have time to waste on waiting for your Windows operating system to boot up. In the interest of saving time, today’s tip will go over three ways to speed up your Windows 10 boot time.

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Tech Term: An Introduction to Proxy Servers

Tech Term: An Introduction to Proxy Servers

There are plenty of technical terms and solutions that, while heard of frequently enough, it may not be completely clear what they mean or refer to. A proxy server is an excellent example of such a solution. This week, we’ll examine this tech term and review how utilizing proxy servers can help your business.

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Tip of the Week: Is Spam Ruining Your Email?

Tip of the Week: Is Spam Ruining Your Email?

You don’t need us to tell you that it’s extremely dangerous to hand out information to just anyone that contacts your business. This is important to keep in mind, especially considering how the majority of threats can be sent via email. You’ll likely encounter situations where you need to consider whether or not to click on attachments, as you could potentially put your business at risk.

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Tech Term: Exploring Network Attached Storage

Tech Term: Exploring Network Attached Storage

IT is filled with jargon and terms that are likely to bamboozle someone without hands-on experience with the solutions that power a business. One such term is network attached storage, or its shorthand, NAS. Today, we’ll examine this tech term to learn more about it, and what influence - if any - it should have on your business.

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Tip of the Week: Choosing the Right Storage for Your Business

Tip of the Week: Choosing the Right Storage for Your Business

Regardless of where it is kept, your data’s security is of paramount importance. However, this doesn’t mean that the decision between leveraging the cloud or an on-premise server for your data storage needs isn’t an important one. For this week’s tip, we’ll weigh these options against each other to help you establish which is the better option for your business’ needs.

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Tip of the Week: Awareness Is Important When Surfing the Web

Tip of the Week: Awareness Is Important When Surfing the Web

We all love the Internet. We all use it almost every day. For this week’s tip, we’ll review a few ways to help keep yourself from getting in trouble while browsing.

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Tip of the Week: Awareness is Key to Mobile Device Security

Tip of the Week: Awareness is Key to Mobile Device Security

With more and more businesses relying on mobile devices for their business they have to be sure that the use of these devices doesn’t present security issues for the company. With all that is happening in business computing today, finding out how you can protect yourself in lieu of the prevalence smartphones play in the business world is important. Here are a few tips on how to lock it up or lose it, altogether.

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Tip of the Week: How to Protect Yourself from Invoice Impersonation

Tip of the Week: How to Protect Yourself from Invoice Impersonation

As cybercriminals become increasingly sophisticated in their methods of attack, it is important that your staff--the ones on the front lines--are educated to spot these attempts and know what to do if one is encountered. In order to spot these attacks, it is important to know what to look for.

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3 Security Lessons We Learned the Hard Way in 2017

3 Security Lessons We Learned the Hard Way in 2017

2017 was filled with security issues ranging from threats and small attacks to major security breaches. You can learn a lot from the misfortunes of other ill-prepared organizations about how to prepare for and handle cybersecurity issues. This week’s tip is dedicated to learning a bit from some of the security problems that may have flown over your radar last year.

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Tip of the Week: Learn How to Use the Microsoft Edge Browser

Tip of the Week: Learn How to Use the Microsoft Edge Browser

It’s no secret that, if given the choice, many users would elect to use Google Chrome over Microsoft Edge. To remedy this, Microsoft has adjusted Edge to be more customizable to the user’s preferences. For this week’s tip, we’ll look at how these features and settings can be set up.

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Tip of the Week: Google Drive is Better with these Chrome Extensions

Tip of the Week: Google Drive is Better with these Chrome Extensions

Google Drive provides its users with a considerable amount of utility. However, when combined with extensions made for Google’s Chrome browser, users have the tools to make their use of Drive’s capabilities even more efficient. For this week’s tip, we’ll go over a few Chrome extensions that your business might find useful.

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Tip of the Week: Are You at Risk Due to the IoT?

Tip of the Week: Are You at Risk Due to the IoT?

The Internet of Things is now a commonality. IoT devices are in our homes, in our offices, and in our pockets. While these devices are incredibly convenient, they also contribute to some major security risks. For today’s tip, we’ll review some of the ways to reduce these risks while still leveraging the IoT.

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Tip of the Week: Putting Your Old Android Device to Good Use

Tip of the Week: Putting Your Old Android Device to Good Use

Considering how often smartphones are replaced, you’re bound to have a couple of them stashed away for a rainy day. These devices are particularly helpful in the event that your smartphone breaks unexpectedly, but there are other purposes that you might want to keep in mind. Here are three ways you might be able to use your old mobile devices around the office.

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Tip of the Week: Keeping Productivity Up When the Internet is Down

Tip of the Week: Keeping Productivity Up When the Internet is Down

Modern businesses rely pretty heavily on the Internet--so much so that, should the Internet go down, many employees will find themselves at a loss as what to do. However, there’s no need to sacrifice productivity just because your Internet isn’t cooperating. There are plenty of ways to get something done on a day that the Internet calls in sick, which we’ll go over for today’s tip.

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Tip of the Week: Mastering Page Orientation in Microsoft Word

Tip of the Week: Mastering Page Orientation in Microsoft Word

There are times when using Microsoft Word that will require the addition of an outside element, usually something like an Excel sheet, PowerPoint slide or other visual aid. A common issue faced by users is having to significantly alter the size of the external element to fit between the margins of the portrait orientation, ultimately detracting from its impact.

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Tip of the Week: How to Type Special Symbols

Tip of the Week: How to Type Special Symbols

The Internet has enabled businesses to establish relationships on a global scale. Now, an upscale restaurant in Minneapolis can use the Internet to order ingredients from a vendor in Bordeaux. However, there can easily be a language difference when doing business internationally. This is when it is fortunate that Windows 10 makes it so easy to change your device’s language.

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Tip of the Week: Do You Know What Your Android Permissions Actually Mean?

Tip of the Week: Do You Know What Your Android Permissions Actually Mean?

Downloading an application on an Android device is fairly simple: access the Google Play store, find the app you want to download, and press the button that says install. However, it is also too easy to simply hit ‘Allow’ once the app starts asking for ambiguously-worded permissions. Today, we’ll examine what these permissions actually mean.

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Tip of the Week: Use Excel Like a Pro - Graphing

Tip of the Week: Use Excel Like a Pro - Graphing

Excel is the premier spreadsheet builder, and it’s extremely valuable that your organization get the most out of it. Spreadsheets are ideal for showcasing information in a compact manner, but without a couple of charts, your users will just be staring at cell after cell of boring old numbers. By using charts in Excel, you can take your spreadsheet building to the next level.

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Tip of the Week: Why You Should Reexamine Your Business Practices

Tip of the Week: Why You Should Reexamine Your Business Practices

As a business adopts certain “best practices,” it is important for business leaders to consider why they are adopted, and more importantly, are they really for the best? There are many problems that subscribing to false best practices can produce, and so it becomes important to identify, adjust, and resolve them.

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Tip of the Week: What to Do When the Internet Goes Out

Tip of the Week: What to Do When the Internet Goes Out

Losing Internet can be a large problem in the business world, as we all become more and more reliant on it. Downtime of this kind can be immensely frustrating. However, not all hope is lost, as there are ways to troubleshoot the cause of an Internet outage.

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Tip of the Week: Hey Cortana! Don’t Listen to Them, You’re my Virtual Assistant

Tip of the Week: Hey Cortana! Don’t Listen to Them, You’re my Virtual Assistant

Cortana, Windows 10’s built-in personal assistant, has proven to be useful for those users who have taken advantage of her services. Sometimes, however, the Cortana interface will answer when another person in the room beckons her. For Cortana to work for one person, and to obey only one voice, the software needs to get to know that voice.

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Tip of the Week: Syncing Email Across Multiple Devices

Tip of the Week: Syncing Email Across Multiple Devices

It’s true that email is such a common solution that most people don’t think twice about how it works. However, it’s imperative that you at least understand the concept, as it can provide you with a considerable advantage when it comes time to optimize email access on your mobile devices. First, we’ll discuss the ways in which the two major message exchange protocols differ, and then dig into the specifics of why you should choose one over the other.

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Tip of the Week: Excel-lent Keyboard Shortcuts

Tip of the Week: Excel-lent Keyboard Shortcuts

How well do you know Microsoft Excel, the premier spreadsheet building software? Depending on your proficiency with it, you may already be familiar with some of the various keyboard shortcuts associated with it. We’ll list off some of the most commonly used keyboard shortcuts, as well as what you can do to become a Microsoft Excel power user.

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Getting Back to Basics with Data Backup

Getting Back to Basics with Data Backup

It’s no industry secret that one of the most important pieces of IT any business should have is a data backup solution. However, this is like saying that every business should have a plant: the type of plant, and (by extension) the type of data backup, matters. You want a data backup that is more like a peace lily or a cactus, hardy and resilient, and less like a basil plant or orchid, high-maintenance and requiring very specific conditions to prosper.

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Tip of the Week: Did You Know Your Computer Can Do All This?

Tip of the Week: Did You Know Your Computer Can Do All This?

Your computer is mostly just a machine used to accomplish specific tasks. This doesn’t mean that you shouldn’t know all of the advanced tips that help you get the most out of it, though. Here are some of the best shortcuts that you can use to take full advantage of your workstation.

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Tip of the Week: Need to Write an Email? Keep These 5 Steps in Mind

Tip of the Week: Need to Write an Email? Keep These 5 Steps in Mind

There are good emails, and there are bad emails. You know them when you see them, but can you write an email that’s more likely to be read and acted upon? There are a few key steps to writing them more effectively. For this week’s tip, we’ll walk you through five steps to improving your emails.

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Tip of the week: Here Are Four Tools to Secure Your Business

Tip of the week: Here Are Four Tools to Secure Your Business

Business security is a common issue for many small organizations with limited budgets, but it doesn’t have to be an issue. We’re here to help you master the seemingly endless threats and security problems that major vulnerabilities present to the small business environment, and it all starts out by understanding how even basic security solutions protect your organization.

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Tip of the Week: We All Make Mistakes, but Try To Avoid These Computing Ones

Tip of the Week: We All Make Mistakes, but Try To Avoid These Computing Ones

Mistakes happen, especially where technology is involved. There are plenty of ways that user error can occur when using a computer--many of which are avoidable through simple preventative measures. For our tip this week, we’ll go over some behaviors to avoid when using a computer.

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Tip of the Week: Tricks for Better Internet Browsing

Tip of the Week: Tricks for Better Internet Browsing

If you use the Internet every single day, you’ll start to realize that you can use it more effectively for achieving your goals. In cases like this, it’s important to look at ways you can improve your overall use of the Internet, as it’s the key way you access important information, applications, and contacts. Here are some day-to-day tips that you can use to help improve your mastery of the Internet.

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Tip of the Week: Organize Your Google Docs by Color

Tip of the Week: Organize Your Google Docs by Color

Google Drive folders will appear in a gray color by default, but you can change the way they look to make things easier to see. This week’s tip is dedicated to helping you set up a color system in your folders so that you can easily navigate your Google Drive.

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Tip of the Week: How to Better Use Your Smartphone in Five Easy Steps

Tip of the Week: How to Better Use Your Smartphone in Five Easy Steps

Your smartphone is an incredible tool, capable of doing so much for you as you go about your personal and professional days. For this week’s tip, we’ve put together some of our favorite ways to squeeze even more function and convenience out of your mobile device.

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Tip of the Week: What Changed With Google Calendar’s Update?

Tip of the Week: What Changed With Google Calendar’s Update?

If you are a dedicated user of Google Calendar, you’ll have realized that it’s recently undergone a significant improvement. Google has pushed out an update that has really polished their calendar in terms of both visual appearance and functionality, which is something that you’ll really appreciate, especially if you are a G Suite user. How can you use this new version of Google Calendar for your business?

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Tip of the Week: Control Where Your Downloads Are Saved

Tip of the Week: Control Where Your Downloads Are Saved

Whenever you download a file from the Internet, the file will, by default, go to an aptly-titled folder in Windows called Downloads. Unless you change the default settings, your files will always be saved here. But what if you want to make it so that your downloads go somewhere else? You can accomplish this pretty easily. We’ll walk you through how to do it for some of the most popular browsers, including Google Chrome, Microsoft Edge, and Mozilla Firefox.

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Tip of the Week: Cortana Can Help You Cheer On Your Team

Tip of the Week: Cortana Can Help You Cheer On Your Team

It’s football season once again, and this year, we want to show you how to set up Cortana to follow your favorite teams--football or otherwise. It’s actually easier than you might think! Before we begin, remember that this only works on devices that have Cortana, so it will likely need to be set up on your Windows PC.

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Tip of the Week: Better Ways To Use Microsoft Excel

Tip of the Week: Better Ways To Use Microsoft Excel

There is no denying that, of all the application suites in the world, Microsoft Office is the most famous and most popular. Regardless of their size, businesses rely on these programs in order to function--so much so, that a working knowledge of Microsoft Office is often a prerequisite for employment. However, despite so many people using these programs on such a regular basis, few understand their full capabilities. Take, for example, Excel, Microsoft’s spreadsheet program.

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Have You Tried Google’s Cloud Printing?

Have You Tried Google’s Cloud Printing?

Most people don’t think to try and print something out from their smartphone--particularly because it’s such a new concept. With smartphones quickly becoming just as fast as desktops from just ten years ago, it shouldn’t be such a stretch to suggest printing from them. Thanks to the cloud, you can use your Android smartphone to print something directly from the device.

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Tip of the Week: How To Put A Table Of Contents In A Google Doc

Tip of the Week: How To Put A Table Of Contents In A Google Doc

If you author a long document, having a table of contents can help your readers get the information they need fast. Here is how to insert a table of contents into a Google Doc.

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Tip of the Week: The Only Feature Android Oreo Is Missing Is the Cream Filling

Tip of the Week: The Only Feature Android Oreo Is Missing Is the Cream Filling

The latest version of Android, Oreo (version 8.0), was released earlier this year. Has your phone received the update to it yet? Either way, you’ll want to know what features it has, including how it can help you get more done. Here are five of the many new additions offered by this update to Android Oreo operating system.

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Tip of the Week: How to Determine Which VPN is Best

Tip of the Week: How to Determine Which VPN is Best

Many computer users are afraid for their privacy--and judging by the discussions surrounding the FCC and Net Neutrality, they should be. Now that users are responsible for the privacy of their online activity, they are finding new ways to make sure that corporations aren’t taking advantage of their Internet activity--namely through the use of a Virtual Private Network, or VPN.

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Tip of the Week: How to Find the Best VPN for Your Privacy

Tip of the Week: How to Find the Best VPN for Your Privacy

With all of the talk about the FCC and Net Neutrality in the recent news, a lot of computer users are concerned about the amount of privacy afforded them by their Internet service providers--and rightfully so. Regardless of whether the net neutrality ruling was justified (hint: it wasn’t), users are finding that they have to take their privacy into their own hands. The easiest way to do so is with a Virtual Private Network.

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Tip of the Week: Google Maps Take The Guessing Out Of Total Distance

Tip of the Week: Google Maps Take The Guessing Out Of Total Distance

Have you ever used Google Maps as a GPS system to help you navigate a trip you are taking? In a lot of ways, Google Maps is even more dynamic than other dedicated online applications, and it’s certainly a better alternative than trying to decipher the lines of an atlas. Google Maps even lets you chart the distance between your location and your destination, which is a great way to get the total distance of your upcoming trip.

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Tip of the Week: Make Sure You'll Be Understood With Microsoft Word

Tip of the Week: Make Sure You'll Be Understood With Microsoft Word

Have you ever been working on writing a blog article or trying your hand at a formal proposal letter and wondered if your writing was appropriate for your audience? You’re not alone. The readability of a document is such a concern for people that Microsoft Word added a feature that will automatically calculate a document’s readability using the Flesch Reading Ease formula and tells approximate reading level using the famous Flesch-Kincaid Grade Level scale.

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Tip of the Week: 11 Technology Buzzwords Every SMB Should Know

Tip of the Week: 11 Technology Buzzwords Every SMB Should Know

Have you ever felt like talking to someone in the technology industry was like speaking with someone who spoke a different language? You’re not alone. It’s no secret that the IT industry loves their jargon - and has dozens of buzzwords at any given time. These are a few such words that have the industry buzzing right now!

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Tip of the Week: Planning Your Holiday Travels? Have A Plan For Productivity

Tip of the Week: Planning Your Holiday Travels? Have A Plan For Productivity

Back to school is upon us and then it’s a hop, skip, and jump until the holidays arrive. With more companies allowing their employees to work remotely, holiday travel will mean that people are going to be taking their work on the road with them. Preventing credit card and identity theft has been a priority for shoppers during the season for many years. It’s important that the same security considerations be given to technology being used for business while traveling.

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Tip of the Week: You Can Use Your Android Device As An External Hard Drive

Tip of the Week: You Can Use Your Android Device As An External Hard Drive

Does your business have trouble keeping data on the company network? This can be an issue if your employees use their mobile devices to do work while on the go. In order to keep this from becoming an issue, you should encourage your employees to not keep sensitive data on their mobile devices, and establish policies that give you control over your data and email on personal devices. That said, let’s show you how to get your data off of your Android device and back on your network where it belongs.

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Tip of the Week: Using Flash In Google Chrome

Tip of the Week: Using Flash In Google Chrome

With Adobe ending support for Flash by 2020, many web browsing tools have begun to shift away from using Flash as their default media player. For example, Google Chrome has made the jump to HTML5 for the most part. The problem with this is that there are still quite a few websites and other online tools still use this technology. In the event that you want to enable it on a case-by-case business, here’s how to do so.

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Tip of the Week: Did You Know About These Windows Features?

Tip of the Week: Did You Know About These Windows Features?

Does your business use Windows 10? If so, there are all sorts of hidden tips and tricks that can help you gain even more value from your workstations that are running Windows 10. Here are a few of these secrets and how they can help your staff save time.

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Tip of the Week: 10 Tech Practices That Make Work Better

Tip of the Week: 10 Tech Practices That Make Work Better

Each worker within an organization is delegated some sort of responsibility based on their role. Managers are responsible for managing, while human resources keep all workers accountable for their responsibilities. Yet, there are multiple responsibilities designated to all employees who use technology for their everyday duties.

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Tip of the Week: 3 Better Ways To Use Excel

Tip of the Week: 3 Better Ways To Use Excel

Microsoft Excel is more or less synonymous with spreadsheet creation. However, even power users may not know all the tricks that are hidden in the program that can help them save significant time. For this week’s tip, we’ll go over some Excel shortcuts that you may not have known about.

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Tip of the Week: Microsoft Outlook Is Easier With Shortcuts

Tip of the Week: Microsoft Outlook Is Easier With Shortcuts

Microsoft Outlook can be a fantastic way to communicate, but only if you know how to best use it. When you’re using it to reach out to clients or vendors, you need to consider all of the best practices and shortcuts you can to make the most of it. We’ll discuss some of the best ways that you can use Microsoft Outlook to help your business function better as a whole.

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Tip of the Week: Using These Websites Can Help Preserve Your Privacy

Tip of the Week: Using These Websites Can Help Preserve Your Privacy

Everyone has a right to privacy. However, with the popularity of social networks, the Internet is a very hard place to remain a private individual. Digital communication is everywhere. Cybercrime has become a fairly regular event. This week’s tip of the week takes a glance at three websites that you can use to help enforce your right to privacy.

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Tip of the Week: Tab Basics For Better Browsing

Tip of the Week: Tab Basics For Better Browsing

The use of a browser’s tabs has become the default way that many people move around the web. In fact, there’s a good chance that this blog is just one of many browser tabs you have queued right now. However, there’s an equally good chance that you aren’t using browser tabs to their full potential. For this week’s tip, we’ll explore some of the features that browser tabs offer.

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Tip of the Week: Backup Your Personal Files With Google Drive Backup

Tip of the Week: Backup Your Personal Files With Google Drive Backup

Consumers can now take full advantage of a data backup system that’s both affordable and convenient, allowing them to keep their data as safe as can be in the event of a disaster. While it might not be ideal for business purposes, the average PC user can surely benefit from Google Drive’s new backup system, which takes advantage of the Backup and Sync application.

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Tip of the Week: Practices to Improve Time Management

Tip of the Week: Practices to Improve Time Management

If there’s any experience that’s universally shared by the modern worker, it’s the sensation that there aren’t enough hours in the day. Fortunately, there are some habits that can be developed that can help to mitigate these feelings by enhancing productivity. For this week’s tip, we’ll discuss some of these practices to help boost your office’s time management capabilities.

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Tip of the Week: 3 Google Drive Tips You May Not Have Heard Of

Tip of the Week: 3 Google Drive Tips You May Not Have Heard Of

If you use Google Drive as your preferred cloud provider, you know that it’s a dynamic service that offers everything from word processing to spreadsheets to file storage. However, there are many other ways to use Google Drive that you may not even be aware of. Here are three secret tips that can help you get a little more value out of Google Drive.

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Tip of the Week: Mirroring Your Android’s Screen, Made Easy

Tip of the Week: Mirroring Your Android’s Screen, Made Easy

Have you ever gotten the feeling that your mobile device’s screen is just too small to be used effectively, despite the fact that smartphone screens are bigger than ever before? Well, there is a way to mirror your phone’s screen to a larger screen, like your PC monitor. Here’s how you can do this with your Android device.

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Tip of the Week: How to Foil A Phishing Attack By ID’ing a Bad URL

Tip of the Week: How to Foil A Phishing Attack By ID’ing a Bad URL

Phishing attacks have been around for decades, first being recorded in 1995 where scammers would pose as AOL employees and request a user’s billing information through instant messages. Nowadays, email phishing attempts have tricked users into handing over personal information of all kinds. There are many methods of identifying a phishing attempt, but today we’ll focus on one.

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Tip of the Week: 5 Ways Thieves are Looking to Scam Shoppers

Tip of the Week: 5 Ways Thieves are Looking to Scam Shoppers

It’s seems unbelievable just how much thought and effort hackers can put into their attacks. Scammers are all over the place, and you can never truly be safe. Here are six scams that you should always be on the lookout for.

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Tip of the Week: How to Encrypt Windows Files

Tip of the Week: How to Encrypt Windows Files

Looking for a way to protect sensitive files on your PC? For Windows users, one easy safeguard you can take is to encrypt the files and file folders containing your sensitive information.

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Tip of the Week: Annoyed By Fake Friend Requests on Facebook? Here’s an Easy Fix

Tip of the Week: Annoyed By Fake Friend Requests on Facebook? Here’s an Easy Fix

Have you ever gotten Facebook requests from strange people who you don’t know? While it might be tempting to give them the benefit of the doubt--after all, maybe they know a friend of yours--it’s best to keep strangers off of your page when you can. In order to give your page, the flexibility to accept friend requests from people you may know, and protect it from strangers, you can implement a “follow” feature, and limit who can send you friend requests.

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Tip of the Week: 3 Easy Ways to Improve the Performance of Your Chrome Web Browser

Tip of the Week: 3 Easy Ways to Improve the Performance of Your Chrome Web Browser

If you use Google Chrome as your preferred browser, you’ll notice that its performance might dip considerably at times. Thankfully, there are ways to see just what’s causing the problem, and issues can be mitigated easily enough with a little bit of knowhow.

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Tip of the Week: Understanding Spyware is the First Step to Preventing It

Tip of the Week: Understanding Spyware is the First Step to Preventing It

The term ‘spyware’ has some clearly negative connotations to it, and rightly so. This variety of malicious software can cause no small amount of trouble if left unchecked. What follows is a brief overview of spyware, and what measures you can take to protect yourself and your business from it.

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Tip of the Week: Free Tool Lets You Play YouTube Videos on Repeat

Tip of the Week: Free Tool Lets You Play YouTube Videos on Repeat

Have you ever come across a great soundtrack or album on YouTube that you would love to put on repeat, but can’t because YouTube doesn’t offer this feature? Well, fear not--there are a ton of services available that you can use to put your favorite videos on repeat, allowing you to save plenty of time on clicking that play button so that you can stay productive.

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Tip of the Week: Improve Operational Efficiency Simply By Adding More Monitors

Tip of the Week: Improve Operational Efficiency Simply By Adding More Monitors

How many monitors do you use? How many do your employees use? If they only have one monitor to be productive with, it could be hampering their ability to work efficiently. By incorporating a second monitor you can provide the construct to overhaul your employee’s productivity and efficiency.

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Tip of the Week: How to Set Your Windows Apps to Automatically Open in Full Screen

Tip of the Week: How to Set Your Windows Apps to Automatically Open in Full Screen

Here’s something that you might have noticed about opening Windows applications on your desktop; by default, they will generally open in a smaller window, giving you the ability to customize their size as you see fit. If you want a full size Window, it’s as easy as clicking on the maximize button in the top-right corner, but what if you didn’t want to go through this every time you open the app? There’s a solution for this, and we’ll help you find it.

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Tip of the Week: How to Troubleshoot a Noisy Computer

Tip of the Week: How to Troubleshoot a Noisy Computer

For the average PC, most of its noise comes from its fans. Computers are typically built with cooling fans that are meant to operate at acceptable noise levels. Although, as machines age, they tend to require more work out of the installed fans in order to keep the components cool, which may explain why your old machine is much louder today than when you first got it.

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Tip of the Week: Shave Time Off the Work Day By Adding More Monitors

Tip of the Week: Shave Time Off the Work Day By Adding More Monitors

If your employees are still working at workstations with a single monitor, you may be doing your workplace productivity a disservice. While adding a second screen to their desk may not seem like an effective efficiency booster at first, the benefits it can have are very real.

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Tip of the Week: Take Back Your Smartphone By Blocking Problem Numbers

Tip of the Week: Take Back Your Smartphone By Blocking Problem Numbers

Have you ever received unsolicited calls from unknown numbers? Sometimes you might receive them at incredibly inconvenient times, such as while you’re home and trying to wind down after a long day’s work. While Caller ID and voicemail have allowed users to keep unwanted calls to a minimum, there are other ways that you can block a caller entirely from reaching your smartphone.

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Tip of the Week: Use this Free PC Tool to Find Out Which Files You Should Delete Next

Tip of the Week: Use this Free PC Tool to Find Out Which Files You Should Delete Next

Fact: your PC has a limited amount of storage space. When a user runs out of space or comes close to it, they need to come up with a solution. Without taking any action, performance will lag and saving data for future projects will be impossible. By using a helpful tool like WinDirStat, you can free up space by easily identifying and then taking action with your PC’s biggest files.

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Tip of the Week: How to Get Optimal Efficiency Out of Your Solid State Drive

Tip of the Week: How to Get Optimal Efficiency Out of Your Solid State Drive

In recent years, the familiar hard disk drive has slowly been losing ground to the much faster solid state drive. As they operate through very different processes, there are a few critical differences that you need to be aware of: SSDs have a limit to how many times data can be rewritten on the drive. This limit isn’t small, a standard consumer SSD drive is rated to sustain 40 gigs of data writing per day for 10 years. This may seem like a lot, but you’ll only get good results if you meet certain requirements and practices.

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Tip of the Week: How to Calculate Basic Math Problems Using Microsoft Word

Tip of the Week: How to Calculate Basic Math Problems Using Microsoft Word

You know Microsoft Word as the great word processor that your business relies on to compose documents of all kinds. However, Microsoft Word is much more flexible and versatile than you might think. Did you know that you can perform simple calculations in your Microsoft Word document in a quick and efficient way?

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Tip of the Week: How to Plan Your Network’s Cabling Like an IT Pro

Tip of the Week: How to Plan Your Network’s Cabling Like an IT Pro

A crucial step of setting up your business is the implementation of a physical infrastructure, including cabling and electrical lines. Unfortunately, the same setup won’t work for two very different businesses, so you’ll need to put considerable time and effort into the cabling process as a whole. Here are a few ways that you can make the process easier.

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Tip of the Week: 12 Security Rules Every PC User Should Follow

Tip of the Week: 12 Security Rules Every PC User Should Follow

While you are probably spending a fair amount of time thinking about your business’ security, can you confidently say the same about those that you’ve employed? Unfortunately, your workers may not put much thought into network security. This could very possibly lead to some severe issues potentially harming your business operations.

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Tip of the Week: How to Legally Download Videos From Netflix

Tip of the Week: How to Legally Download Videos From Netflix

Netflix is a great way to keep yourself entertained while on the go, but you can’t take it wherever you want. One great example of such a restriction is while you’re on a flight, where Wi-Fi isn’t permitted (or unnecessarily slow and expensive). Thanks to a couple of innovations implemented by Netflix, you can download videos for offline viewing through its mobile app.

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Tip of the Week: Use Windows Start Menu to Search Your PC and the Web

Tip of the Week: Use Windows Start Menu to Search Your PC and the Web

It’s no secret that finding a particular program or file on your computer can be a pain, especially when you don’t have the time to hunt it down by clicking through folders. However, there is a much easier way to locate your desired data. All you need to do is use the search option found in the Start menu, which is the subject of this week’s tip.

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Tip of the Week: Cracked Your Phone’s Screen? Here’s What You Should Do Next

Tip of the Week: Cracked Your Phone’s Screen? Here’s What You Should Do Next

WHOOPS! This might be one of the more PG-rated things you would say if you dropped your phone, and perhaps additional colorful words would follow the moment you discovered that your phone’s screen is now cracked. If you find yourself in such a predicament, what do you do next? We’ll help you deal with this unfortunate circumstance in the best way possible.

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Tip of the Week: Here’s an Easy Way to Update Your Hardware Drivers in Windows 10

Tip of the Week: Here’s an Easy Way to Update Your Hardware Drivers in Windows 10

The average employee and business owner relies on various hardware solutions to go about their day-to-day duties. These hardware devices--think keyboards, wireless mouses, external microphones, and any USB devices--utilize drivers which allow for inter-device compatibility. What happens when these drivers aren’t installed or kept up to date? Your technology suffers, and so does your productivity.

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Tip of the Week: 3 Ways for Your Business to Take Full Advantage of the Cloud

Tip of the Week: 3 Ways for Your Business to Take Full Advantage of the Cloud

A connectivity to the cloud is a great opportunity that your organization can leverage to its advantage, but only if it’s done well. No two businesses will have the same exact configuration when it comes to cloud, as the needs and responsibilities that are accomplished through that cloud solution will change. This week’s tip is dedicated to helping you discover which cloud solution is right for you.

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Tip of the Week: How To Troubleshoot a Faulty Internet Connection

Tip of the Week: How To Troubleshoot a Faulty Internet Connection

An Internet connection is one of the most crucial parts of running a modern business. However, this type of reliance can be crippling in the event that the Internet goes down. What can you do to make sure that downtime is limited to a minimum?

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Tip of the Week: 3 Tools for Simplifying Your Company’s Email

Tip of the Week: 3 Tools for Simplifying Your Company’s Email

Managing your company’s email can be a complex endeavor, due to the sheer volume of messages being sent and received, as well as the need to have a way to prioritize which messages are important. It’s safe to say that all organizations can benefit from email management solutions, such as email archiving and spam protection, and multi-factor authentication.

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Tip of the Week: 2 Easy Ways You Can Minimize Network Security Issues

Tip of the Week: 2 Easy Ways You Can Minimize Network Security Issues

Security issues can have any number of causes, meaning that every business needs to have a comprehensive security solution. This doesn’t mean, however, that there aren’t additional, small measures to implement that can give your organization’s security an added boost. Here, we’ll talk about two: keeping your software patched, and identifying social engineering attempts.

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Tip of the Week: Get the Most Out of Google Maps With These 4 Tips

Tip of the Week: Get the Most Out of Google Maps With These 4 Tips

Throughout human history, cartography served as an exciting and specialized field for knowledgeable scribes. Today, the entire planet has been mapped and apps like Google Maps allow any Joe Schmo with a smartphone to have the world at their fingertips. Consequently, you can effectively be a cartographer of sorts, just by knowing how to best use Google Maps.

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Tip of the Week: How Using an Inconspicuous SSID for Your Wi-Fi Deters Hackers

Tip of the Week: How Using an Inconspicuous SSID for Your Wi-Fi Deters Hackers

When you turn on your device’s Wi-Fi capabilities, do you ever take the time to look at some of the names of your neighbors’ connections? You’ll see some rather boring names as well; some might just use the name of their organization or the family’s name, or even just the default SSID used by the router. The fact of the matter is that a wireless network name that’s easy to gloss over is a best practice for network security.

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Tip of the Week: 4 Ways to Improve Customer Service that Any Business Can Do

Tip of the Week: 4 Ways to Improve Customer Service that Any Business Can Do

Providing outstanding customer service is a requirement to be successful in today’s business environment. If you ignore this valuable tenant of business, then you’ve got a competitor who will gladly jump on the opportunity to steal away your customers and prospects by offering better service. What steps is your business taking to make sure that your customer service is second to none?

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Tip of the Week: Optimize Your Computer By Taking Care of the Clutter

Tip of the Week: Optimize Your Computer By Taking Care of the Clutter

Do you remember the day that you purchased your current workstation? Maybe it was last week, last month, last year, or several years ago. At one point, it was pristine, untouched by the demands of the workday, but those days have long since passed. Over time, your computer collects all sorts of stuff on it, from unnecessary files to outdated, unused software.

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Tip of the Week: Find Your Lost Smartphone With Ease

Tip of the Week: Find Your Lost Smartphone With Ease

Oh no! You start slapping your pockets, already knowing what you’re about to confirm--your mobile device is missing. With the reliance we have on these devices, losing yours is enough to send you into a relative panic. However, this panic may be avoided by implementing a reliable solution specifically for locating a lost device.

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Tip of the Week: Interviewing for a Remote Position? Ask These 5 Questions

Tip of the Week: Interviewing for a Remote Position? Ask These 5 Questions

Modern office technology is breaking down office barriers left and right. With the proper tools, workers can perform their daily duties anytime, anywhere. This trend is prompting businesses to hire remote workers in order to find the talent they need without being limited by geographical location. Unfortunately, finding a good candidate for a remote worker is easier said than done.

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Tip of the Week: How to Search Within the Content of the Webpage You are On

Tip of the Week: How to Search Within the Content of the Webpage You are On

Not all Internet search tools are created equal. For example, sometimes you may use a website’s search feature, only to discover that it doesn’t provide the quality of results you’re used to getting from a major search engine like Google Search. When finding yourself in such a predicament, you’ve got a few options to help narrow down your search.

To give you a better idea of the problem we’re referring to, let’s shine a light on an all-too-common example; website search features that don’t support quotation marks. With a more robust search tool like Google Search, users have the ability to search for exact phrases by adding quotation marks before and after the phrase. Without this quotation mark feature, a search tool will provide results pertaining to every word in the phrase, making the results potentially worthless.

Make Use of Ctrl+FFor websites lacking this search feature, you can combine the in-site search with your browser’s search tool to narrow down what you’re looking for. To do this, simply enter your query into the website's search form like you normally would, then hit Enter to display the results.

If the results provided aren’t to your liking, you can narrow the results down by selecting Ctrl+F. This will cause a drop down menu to appear where you can enter a second word relating to what you’re looking for. Upon doing this, every corresponding word that’s specifically displayed on the web page will be highlighted. You can then cycle through these highlighted words to better find what you need.

Use Google to Specifically Search a Website Another way to accurately search the content of a website is to bypass the website’s search feature altogether by using Google Search. With the website selected that you want to search, enter its URL into Google Search, minus the “http://” and “www.” Before the URL, you will add “site:” to end up with an entry looking like this: site:website.com.

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Tip of the Week: Download All of Your Google Account’s Content in One Fell Swoop

Tip of the Week: Download All of Your Google Account’s Content in One Fell Swoop

An active Google user will inevitably accumulate a stockpile of photos and videos via their account’s Google Photos app. For this week’s tip, we’ll show you how to download all of this media to a local device.

There’s a host of reasons why you would want to do this. Two common reasons are; backing up your media locally, and using software on your PC to edit your photos and videos. Thankfully, Google makes it easy to download all of your media in one shot.

To do this, you’re going to want to utilize a tool called Google Takeout. Once you’re logged into your Google account, go to this URL:

https://takeout.google.com/settings/takeout

We should note that your Google account may not be able to take advantage of Takeout if it’s connected to your company’s network and your domain administrator has disabled this feature in order to prevent employees from pulling an Edward Snowden and making off with a ton of valuable files.

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Tip of the Week: iPhone Too Full? Try Renting a Movie! Seriously.

b2ap3_thumbnail_iphone_storage_tips_400.jpgLike many mobile devices, iPhones don’t have a slot for an external memory card, which means the device can easily become too full to use. When this happens, pictures can’t be taken and some apps just won’t work. If you’re experiencing this issue with your iPhone, just rent a movie. It works. Seriously.

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Tip of the Week: 5 Surefire Ways to Ruin Your Smartphone

b2ap3_thumbnail_smartphone_break_400.jpgThe best way to get the most life out of your smartphone is to take care of it. Or, you can ignore proven best practices and witness your smartphone meet its untimely demise. By not taking care of your smartphone in these five ways, you’ll be sure to doom your device.

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Tip of the Week: Think You’ve Been Hacked? Here are 5 Ways to Check

b2ap3_thumbnail_hacking_identified_400.jpgAny business that deals with online technology needs to be aware of the dangers that come with the territory. Hackers are more common nowadays than ever before, and organizations that don’t take a proactive approach to keeping threats out of their systems will have to suffer the consequences. Unfortunately, some organizations won’t be aware that they’ve been hacked until it’s far too late.

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Not so Fast! Why Your Deleted Files May Still Be on Your Hard Drive

b2ap3_thumbnail_this_happens_to_deleted_data_400.jpgMarch 31st is World Backup Day! Just as important as having a plan in place to backup your data is having a way to recover your files. Do you have a way to restore files that get lost, corrupted, or accidentally deleted? To highlight this need, we want to explain how a deleted file can actually be recovered.

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Tip of the Week: Easily Transfer Your Contacts From One Google Account to Another

b2ap3_thumbnail_email_migration_400.jpgGoogle Contacts is a useful tool that allows you to share your contacts with other users. In fact, it’s a great tool in general for any professional who is always on the move, and has to have access to a set of work contacts through an Android device. Today, we’ll help you import and export your Google Contacts to a different Google or Outlook account.

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Tip of the Week: Handy Keyboard Shortcuts and Other Google Drive Tips

b2ap3_thumbnail_google_drive_400.jpgDoes your business use Google Drive? Google Drive provides several applications that are great for getting work done in the office, similar to Microsoft Office (Want to know the differences? Be sure to contact us). With Drive, there are easy ways to leverage it to your advantage in the form of keyboard shortcuts and other tips and tricks. Here are some of our favorites.

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Tip of the Week: Access Windows 10 Safe Mode for PC Troubleshooting

b2ap3_thumbnail_windows_10_safe_mode_400.jpgSafe Mode has long been a troubleshooting method for Windows operating systems, but Windows 10 has done away with the classic method of booting up in Safe Mode. Instead of simply pressing F8 during Windows startup, you now have to go into your settings and manually configure your computer to do so. Here’s how it’s done.

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