888.546.4384|607.433.2200

 

livechat icon

Live Chat Support

Live Online Meeting

WEB DESIGN SERVICES

CREATE ACCOUNT

*

*

*

*

*

*

FORGOT YOUR PASSWORD?

*

Don’t wait any longer. Get started today!

 
 

Tech Minutes

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Social Media Is A Tool For Any Sized Business

Social Media Is A Tool For Any Sized Business

Nowadays, social media companies have a lot of power and influence, which is part of the reason that so many of today’s largest businesses have adopted social media as a critical promotional tool. With the average person spending about two hours and 24 minutes on social media and messaging applications per day, this makes social media a clear opportunity for any sized business to embrace. Let’s consider a few ways this can be accomplished for these different businesses.

0 Comments
Continue reading

Windows 10’s Over 70% Market Share is Still Too Low

Windows 10’s Over 70% Market Share is Still Too Low

Windows 10 has seen a slow growth in its market share since it first appeared in July 2015, still rising throughout 2020 to now. As of this October, the operating system had finally reached a 72.2 percent market share. Let’s discuss why this benchmark matters, and why you need to update any devices in your organization to bring that share up even more.

0 Comments
Continue reading

Flip and Fold: Innovative New Smartphones

Flip and Fold: Innovative New Smartphones

Last week, we explored the flagship smartphone market. This week we thought we would explore some innovative new devices. There have been some advances in some of the technology used by smartphone manufacturers to create cool new features. Today, we take a look at some of these devices. 

0 Comments
Continue reading

Exploring Common Server Issues SMBs Encounter

Exploring Common Server Issues SMBs Encounter

A server is a very important piece of the modern business’ technology infrastructure, and so it is important to understand what it is that could cause it to crash. Here, we’ll go over some of the most common crash causes to help you determine how to best take care of it. 

0 Comments
Continue reading

The Security Risks of Using Workarounds to Get iMessage to Work on a PC

The Security Risks of Using Workarounds to Get iMessage to Work on a PC

If you use an iPhone, iPad, or any other Apple device, you’ve probably used iMessage. iMessage is the popular built-in messaging app. It’s Apple’s version of the text message, but it’s packed with great features that iPhone users have grown very fond of. We looked around online for ways to access your iMessage in Windows, but only found workarounds that compromise your security.

We’re going to discuss these workarounds, but we highly recommend you do NOT attempt them. These are two of the most common procedures people have come up with to try to get iMessage to work on a Windows 10 PC, but both put you at a security risk.

0 Comments
Continue reading

Finding a Work-Around for iMessage Issues

Finding a Work-Around for iMessage Issues

iMessage is one of the most popular messaging apps in the world, and iPhone/iPad users get a nice, seamless integration across all their Apple products. With so many iPhone users using Microsoft Windows 10 PCs, we thought that there must be a way to send and receive iMessages in Windows 10. There are, but it comes with a lot of risks.

0 Comments
Continue reading

Pushing the Limits of the Smartphone Battery

Pushing the Limits of the Smartphone Battery

The smartphone is a transcendent innovation of a brilliant idea. As these devices have gotten more and more powerful, it has seen a situation where the batteries powering these devices keep having to outperform the batteries from the previous year’s devices. The technology, however, hasn’t changed very much in over a decade. Today, we take a look at modern smartphone batteries and innovations to power sources that you can expect to see going forward.

0 Comments
Continue reading

Small and Medium-Sized Businesses are Using Enterprise Technology

Small and Medium-Sized Businesses are Using Enterprise Technology

Compared to an enterprise corporation, a small-to-medium-sized business is going to have far fewer resources, especially in terms of its IT. Having said this, an SMB isn’t necessarily without a few quality options. Let’s review the needs that any business needs to have filled, and how they can do so with the right solutions.

0 Comments
Continue reading

Remote Maintenance Can Severely Reduce Downtime

Remote Maintenance Can Severely Reduce Downtime

Every time something goes terribly wrong, and you are left assessing the damage of some seemingly unfortunate situation, you typically find that by taking a bit of time preparing for the worst would have kept you from the disaster you are just now dealing with. Those small acts are what we want to talk a little bit about today, because they can save your business.

0 Comments
Continue reading

Windows 7 Support Available, For a Price

Windows 7 Support Available, For a Price

Microsoft is coming to the end of its support for the wildly popular Windows 7 operating system, but that doesn’t mean that they won’t make a contingency plan for those organizations that haven’t yet made the jump to new systems. It just won’t be cheap. We’ll break down the upcoming Windows 7 end of life event, and how Microsoft is offering an olive branch of sorts to organizations that simply haven’t upgraded away from this OS.

0 Comments
Continue reading

Tip of the Week: Spotting Fake Apps on the Google Play Store

Tip of the Week: Spotting Fake Apps on the Google Play Store

Mobile devices have countless uses, all of which enable users to get the most out of them. But what if all of your efforts at finding the best applications for the job are wasted on finding a fraudulent app on the Google Play Store? Believe it or not, the Google Play Store has its fair share of malware available for download in all types of disguises. Here are a few tips to help you avoid installing them in the first place.

0 Comments
Continue reading

Tech Term: Modems and Routers

Tech Term: Modems and Routers

The Internet is a valuable tool that can be accessed through a wired connection and wirelessly via Wi-Fi, but the devices that offer these connections can be somewhat complicated and difficult to understand. If you don’t know which device does what, you’re in for a treat--today’s tech term will examine the differences between the modem and the router.

0 Comments
Continue reading

How Your Smartphone Keeps Your Data Safe

How Your Smartphone Keeps Your Data Safe

Smartphones are the predominant mode of communication, as well as now being the devices most used to access the Internet. With so much depending on the modern smartphone, it has become one of the largest, and most competitive, markets of any consumer item. As a result, manufacturers are building devices with software that is able to encrypt the phone against unauthorized access.

0 Comments
Continue reading

Ditching the iPhone for an Android Phone Doesn’t Have to Be Complicated

Ditching the iPhone for an Android Phone Doesn’t Have to Be Complicated

Learning how to use a new technology can sometimes be troubling. If you’ve been a dedicated Apple customer throughout the years, but are considering switching allegiances to Android, you should know that simple differences between the two platforms can end up disorienting. Here are a few things you have to know when switching away from the iPhone.

0 Comments
Continue reading

Tech Term: Motherboard

Tech Term: Motherboard

A computer is made up of many parts, one of which is today’s Tech Term: the motherboard. We’ll discuss what the motherboard does for your computer and why it’s such an important part for its continued operation.

0 Comments
Continue reading

Are You Making Yourself Vulnerable Over Social Media?

Are You Making Yourself Vulnerable Over Social Media?

Social media might make it easy to stay connected, but it comes with a lot of negative side-effects--particularly in regard to security for both personal and professional use. If social media isn’t used properly, it could spell trouble for your organization. How can you foster proper social media usage so that your organization doesn’t suffer from poor security practices? It all starts by spreading awareness.

0 Comments
Continue reading

Why Businesses and Government Approach Technology Very Differently

Why Businesses and Government Approach Technology Very Differently

When security and efficiency are some of the biggest benefits to updated information technology, it sounds that IT is something that a governing body should prioritize internally. However, many governments have trouble doing so, oftentimes to their own detriment. Why is that, and what can a business learn from this phenomenon?

0 Comments
Continue reading

Tip of the Week: 3 Ways to a Faster Boot Time

Tip of the Week: 3 Ways to a Faster Boot Time

Your time is valuable, so you don’t have time to waste on waiting for your Windows operating system to boot up. In the interest of saving time, today’s tip will go over three ways to speed up your Windows 10 boot time.

0 Comments
Continue reading

A QR Code Could Be your New Wi-Fi Password

A QR Code Could Be your New Wi-Fi Password

There is no understating the importance of strong, reliable passwords to your organization’s network security, especially to protect its wireless connection. However, this can create some friction with your staff when they try to connect to Wi-Fi using their mobile device. To make accessing the Internet easier, scannable QR codes can be used to connect to the Internet.

0 Comments
Continue reading

Why You’ll Likely See More and More Chatbots

Why You’ll Likely See More and More Chatbots

Chatbots have been around for quite some time, and artificial intelligence is shaping the way that they are utilized for the modern business. Virtual assistants have risen in popularity, and they are featured on most smartphones out there. How can these “bots” help your organization?

0 Comments
Continue reading

Tech Term: Exploring Network Attached Storage

Tech Term: Exploring Network Attached Storage

IT is filled with jargon and terms that are likely to bamboozle someone without hands-on experience with the solutions that power a business. One such term is network attached storage, or its shorthand, NAS. Today, we’ll examine this tech term to learn more about it, and what influence - if any - it should have on your business.

0 Comments
Continue reading

4 Uses for Blockchain that Don’t Involve Cryptocurrency

4 Uses for Blockchain that Don’t Involve Cryptocurrency

With the meteoric rise of Bitcoin’s value, and just as sudden decline to less than half of its highest value, cryptocurrency has been pulled into the public eye. However, cryptocurrency is only one use of blockchain technology. We’ll examine a few of its other potential applications.

0 Comments
Continue reading

Make the Most of Your Data Migration

Make the Most of Your Data Migration

Data migration is a sizable task. There’s plenty that could go wrong as you move your data from one server to another solution. As you transfer your data, it helps to keep a few considerations in mind to ensure the process goes smoothly while getting the biggest benefit from the time it takes you.

0 Comments
Continue reading

Tip of the Week: Prime Your Business for a Successful 2018

Tip of the Week: Prime Your Business for a Successful 2018

As 2018 progresses, certain technologies and implementations are becoming more prominently used by businesses. These trends are anticipated to continue, so it only makes sense to embrace these technologies sooner rather than later. Today, we’ll review some of these technologies, why they are expected to grow, and how you can use them to benefit your business operations.

0 Comments
Continue reading

HIPAA and Wearables May Clash in the Near Future

HIPAA and Wearables May Clash in the Near Future

Today, perhaps now more than ever before, technology is making strides toward making its users consider ways to stay healthier. Wearables are one of the primary examples of how technology is aiming to make users both more active and more interested about their own health. At 2018’s Consumer Electronics Show in Las Vegas, Nevada, this technology was front and center, showcasing how far it has come in just a year’s time.

0 Comments
Continue reading

3 Security Lessons We Learned the Hard Way in 2017

3 Security Lessons We Learned the Hard Way in 2017

2017 was filled with security issues ranging from threats and small attacks to major security breaches. You can learn a lot from the misfortunes of other ill-prepared organizations about how to prepare for and handle cybersecurity issues. This week’s tip is dedicated to learning a bit from some of the security problems that may have flown over your radar last year.

0 Comments
Continue reading

Will 2018 See Any Changes to Your Infrastructure?

Will 2018 See Any Changes to Your Infrastructure?

Any business’ IT is reliant on that business’ computing infrastructure, which makes the infrastructure an important topic for every business to consider. As we progress into 2018, it is important to stay up-to-date and considerate of each new development and trend.

0 Comments
Continue reading

Do You Prefer Your Reality Augmented, or Virtual?

Do You Prefer Your Reality Augmented, or Virtual?

At the International Consumer Electronics Show (CES), new products (and the technologies that fuel those products) are put on display to give industry professionals a look to see what companies are working on. At CES 2018, held in Las Vegas, Band and Olufsen introduced their speakers-as-art-concept, Samsung unveiled a 146” television that is designed to take up a wall, and many companies, including Aura, introduced new smart home security products that are sure to get an intruder’s attention (over Wi-Fi).

0 Comments
Continue reading

Tip of the Week: Managing Gmail with Labels and Filters

Tip of the Week: Managing Gmail with Labels and Filters

Gmail is a great way to take advantage of business email, but do you know all of the ins and outs of how to use some of its finer details? Today’s tip is dedicated to going over some of the more useful features of Gmail, like filters and labels--both of which will be helpful in controlling your inbox.

0 Comments
Continue reading

At What Point Does a Service Become Spyware?

At What Point Does a Service Become Spyware?

Spyware, like other malware, is a problem for any organization. Since your business generates, collects, and uses considerable amounts of data, there are plenty of organizations that want to get their hands on it. You spend so much time and money protecting your data against threats on the Internet, but what if the spyware were to just come standard on the computer you just bought?

0 Comments
Continue reading

Tip of the Week: Google Drive is Better with these Chrome Extensions

Tip of the Week: Google Drive is Better with these Chrome Extensions

Google Drive provides its users with a considerable amount of utility. However, when combined with extensions made for Google’s Chrome browser, users have the tools to make their use of Drive’s capabilities even more efficient. For this week’s tip, we’ll go over a few Chrome extensions that your business might find useful.

0 Comments
Continue reading

Why You Need to Properly Dispose of e-Waste

Why You Need to Properly Dispose of e-Waste

Technology has become more commonplace in offices and homes all around the world, and you might find yourself replacing it more often than previously thought. This leads to an awful lot of waste that can accumulate in your office, be it an extra smartphone, desktop, or something as simple as a random, non-functional hard drive. However, getting rid of your old, unnecessary tech isn’t as simple as throwing paper into a recycling bin, and it shows in the amount of e-waste that infects the world every day.

0 Comments
Continue reading

Tip of the Week: Putting Your Old Android Device to Good Use

Tip of the Week: Putting Your Old Android Device to Good Use

Considering how often smartphones are replaced, you’re bound to have a couple of them stashed away for a rainy day. These devices are particularly helpful in the event that your smartphone breaks unexpectedly, but there are other purposes that you might want to keep in mind. Here are three ways you might be able to use your old mobile devices around the office.

0 Comments
Continue reading

You Can’t Ignore the Elephant in the Server Room

You Can’t Ignore the Elephant in the Server Room

If there’s an issue that everyone is hesitant to acknowledge, it is said that there is an elephant in the room. Many companies may find that today, these elephants live in their server rooms. We’ll acknowledge these elephants and talk about a few ways that you can evict them from your company’s IT.

0 Comments
Continue reading

Tip of the Week: Is OneNote, or Evernote, Right for Your Business?

Tip of the Week: Is OneNote, or Evernote, Right for Your Business?

When taking notes that relate to a business’ operations, these notes need to meet certain standards of clarity, cohesiveness, and comprehension. To accomplish this, you will need the right tools at your disposal. Today’s tip will evaluate two of the industry’s best note-taking applications to help you identify which is best for your needs. The applications: Microsoft OneNote, and EverNote.

0 Comments
Continue reading

Here’s Our Rundown on Blockchain Technology

Here’s Our Rundown on Blockchain Technology

As we discuss business technology, we occasionally broach topics that not everyone may be familiar with. Despite the recent media coverage that has been afforded to it, Bitcoin and blockchain technology may be a good example of one such topic. To resolve this, we’ve put together the following primer on this technology and how it will impact data security in the future.

0 Comments
Continue reading

Technology Has Played a Part in Shaping How We Celebrate the Season

Technology Has Played a Part in Shaping How We Celebrate the Season

The holiday season has always been one of deep-seated traditions, some that draw from ancient customs, and some that are inspired by more contemporary trends. These traditions have been shaped, and often inspired by, the technology available in the day. Today, we’ll reflect on how the technologies we have now have impacted our celebratory traditions.

0 Comments
Continue reading

Wireless Charging Is Catching On

Wireless Charging Is Catching On

Mobile devices have become a staple in the modern workplace. You’d be hard-pressed to find a business that doesn’t utilize smartphones or tablets in some way. However, mobile devices will never be truly mobile while they need to be tethered to wires plugged into outlets or USB cables due to batteries losing their charges. An innovation called wireless charging has attempted to shake this concept up, but has it proven successful? Just what is wireless charging, anyway?

0 Comments
Continue reading

Tip of the Week: Syncing Email Across Multiple Devices

Tip of the Week: Syncing Email Across Multiple Devices

It’s true that email is such a common solution that most people don’t think twice about how it works. However, it’s imperative that you at least understand the concept, as it can provide you with a considerable advantage when it comes time to optimize email access on your mobile devices. First, we’ll discuss the ways in which the two major message exchange protocols differ, and then dig into the specifics of why you should choose one over the other.

0 Comments
Continue reading

Collaboration is Priority in These Updates

Collaboration is Priority in These Updates

Collaboration is a key part of business today, which has led to many developers and providers entering the business of collaboration. These developers are in deep competition with each other, each trying to update their offering to be better than the others’. Recently, Facebook Workplace, Slack, and Google’s Gmail each received collaboration-boosting updates.

0 Comments
Continue reading

We Predict This Technology Will Be Big in 2018

We Predict This Technology Will Be Big in 2018

Technology is a necessity for businesses everywhere if they are to reach their goals, which are themselves influenced by the technology that businesses have access to. If this cycle is to continue, a business needs to establish what is expected to come next in the line of IT innovation. From the looks of it, businesses are currently placing convenience in high regard.

0 Comments
Continue reading

Three Predictions for Technology in 2018

Three Predictions for Technology in 2018

With 2017 on its way out, there are many great technology solutions that businesses can take advantage of. Some of the most notable topics in business technology in recent years include business intelligence, artificial intelligence applications, and machine learning. What are some of the most important technologies that you’ll want to keep in mind for the 2018 business year?

0 Comments
Continue reading

“Ring” in the New Year With a Brand New Smartphone!

“Ring” in the New Year With a Brand New Smartphone!

It’s that time of the year again--the holiday season. Filled with lots of gift giving and sharing, you’ll want only the best and brightest smartphone on the market to ensure that you can keep in touch with friends, family, and even your clients should an emergency drag you back to the office suddenly. We’ll break down the specs of each major smartphone on the market so that you can make an educated decision about which one you would like to buy.

0 Comments
Continue reading

Why Aren’t Users Buying More Tablets?

Why Aren’t Users Buying More Tablets?

When tablets first hit the market, the general prediction was that they would eventually replace PCs as the de facto device for computing, However, based on their steadily declining sales, this prediction seems to be a little off base--but, why? A closer examination provides some insight into why tablet sales have dipped.

0 Comments
Continue reading

A Look Ahead: SMB Technology for 2018

A Look Ahead: SMB Technology for 2018

Vince Lombardi, one of the most successful head coaches in NFL history, once said “If you are five minutes early, you are already ten minutes late.” Although it wasn’t its intended use, this quotation can easily apply to technology. The tech industry is constantly changing, improving, and innovating. Adapting to changes is something all businesses must do to thrive, small and medium businesses included.

0 Comments
Continue reading

3 SharePoint Considerations Businesses Should Have

3 SharePoint Considerations Businesses Should Have

Businesses are always looking for a way to make their projects more successful. While many organizations have found success by integrating Microsoft SharePoint project collaboration software, some have found it to be a giant headache to manage, or even completely unnecessary. No matter where your business falls on this spectrum, there are some best practices in utilizing SharePoint to get the most out of the platform. Here are three considerations your team should make when you settle on SharePoint for project collaboration.

0 Comments
Continue reading

Remote Monitoring and Maintenance Creates Less Stress for You

Remote Monitoring and Maintenance Creates Less Stress for You

Today’s businesses still require a lot of hardwork and dedication, but technology assists with day-to-day tasks, and gives more opportunities than we could otherwise imagine. As such, it needs to be in optimal shape, but what business has the time to see to that? Well, with the help of remote monitoring and management, yours does.

0 Comments
Continue reading

Google Pixel Is First to Come with Zero-Touch Provisioning--Will Your Favorite Be Next?

Google Pixel Is First to Come with Zero-Touch Provisioning--Will Your Favorite Be Next?

Does your business use Google’s line of Android devices for business purposes? Well, you might be happy to hear about Google’s new zero-touch solution for enterprises for their Pixel line of smartphones. If you provide smartphones for your business’ employees, you know how much of a hassle it is to set up these devices. This new zero-touch policy attempts to make a change to this.

0 Comments
Continue reading

Leaks From Apple Show the Newest iPhones To Be A New Approach

Leaks From Apple Show the Newest iPhones To Be A New Approach

It seems hard to believe that the smartphone has been around for over a decade. When Apple rolled out the first iPhone in 2007, it triggered a momentous shift in the way people access information. Over the past 10 years these devices have gone from somewhat of a novelty to a staple of modern computing. More data is transmitted and accessed by smartphone than by any other means, and Apple has been at the forefront of this computing shift from its inception.

0 Comments
Continue reading

What Effect Could Artificial Intelligence Have On Your Business?

What Effect Could Artificial Intelligence Have On Your Business?

Artificial intelligence is becoming more and more accessible to businesses of all sizes. In fact, it is swiftly becoming apparent that businesses that aren’t actively considering how to leverage AI in their processes are doing themselves a disservice.

0 Comments
Continue reading

Tip of the Week: The Only Feature Android Oreo Is Missing Is the Cream Filling

Tip of the Week: The Only Feature Android Oreo Is Missing Is the Cream Filling

The latest version of Android, Oreo (version 8.0), was released earlier this year. Has your phone received the update to it yet? Either way, you’ll want to know what features it has, including how it can help you get more done. Here are five of the many new additions offered by this update to Android Oreo operating system.

0 Comments
Continue reading

Tip of the Week: How to Determine Which VPN is Best

Tip of the Week: How to Determine Which VPN is Best

Many computer users are afraid for their privacy--and judging by the discussions surrounding the FCC and Net Neutrality, they should be. Now that users are responsible for the privacy of their online activity, they are finding new ways to make sure that corporations aren’t taking advantage of their Internet activity--namely through the use of a Virtual Private Network, or VPN.

0 Comments
Continue reading

Tip of the Week: How to Find the Best VPN for Your Privacy

Tip of the Week: How to Find the Best VPN for Your Privacy

With all of the talk about the FCC and Net Neutrality in the recent news, a lot of computer users are concerned about the amount of privacy afforded them by their Internet service providers--and rightfully so. Regardless of whether the net neutrality ruling was justified (hint: it wasn’t), users are finding that they have to take their privacy into their own hands. The easiest way to do so is with a Virtual Private Network.

0 Comments
Continue reading

Tip of the Week: Google Maps Take The Guessing Out Of Total Distance

Tip of the Week: Google Maps Take The Guessing Out Of Total Distance

Have you ever used Google Maps as a GPS system to help you navigate a trip you are taking? In a lot of ways, Google Maps is even more dynamic than other dedicated online applications, and it’s certainly a better alternative than trying to decipher the lines of an atlas. Google Maps even lets you chart the distance between your location and your destination, which is a great way to get the total distance of your upcoming trip.

0 Comments
Continue reading

Windows Ink Adds An Extra Dimension To Your Business Computing

Windows Ink Adds An Extra Dimension To Your Business Computing

Your technology is a gateway to productivity, and Microsoft has managed to put together a great way to use it with their latest operating system. In Windows 10, you can use Windows Ink to doodle or take notes on your screen while using a Microsoft application like Word, PowerPoint, or OneNote.

0 Comments
Continue reading

Your Business Needs To Manage Mobile Devices For The Sake Of Its Security

Your Business Needs To Manage Mobile Devices For The Sake Of Its Security

Businesses can benefit from the use of personal mobile devices in the workplace, yet there are also potential dangers in allowing mobile and Internet of Things devices to access your network. In order to reduce these dangers, you need to put some limits and guidelines on the use of such devices in the workplace.

0 Comments
Continue reading

Does Your SMB Use The Same Technologies As The NFL?

Does Your SMB Use The Same Technologies As The NFL?

Are you ready for some football... technology? When you think about NFL technology, you probably think that their budget and innovative capabilities is way out of your league. Surprisingly, some of the most important parts of the game rely on technology that many of us use every day.

0 Comments
Continue reading

Lessons Your Business Can Learn From the Galaxy Note 7 and 8

Lessons Your Business Can Learn From the Galaxy Note 7 and 8

Samsung fans are getting geared up for the release of their new smartphone, the Galaxy Note 8. Even though it might seem as though the technology world has moved on from the exploding Note 7, you can be sure that Samsung is still feeling the reverberations from last year’s debacle that resulted from the now-infamous exploding of their much-anticipated Galaxy Note 7.

0 Comments
Continue reading

Backups Are Essential For The Businesses Of Today

Backups Are Essential For The Businesses Of Today

Today most companies utilize computers in the dissemination of their services. Whether you run an office that deploys dozens of computers and multiple servers, a busy restaurant with a full-scale point of sale system, or a contractor that only needs one computer with invoicing software, you depend on your data. Since most businesses also provide goods and services for many people that indirectly depend on it, having a plan to protect the business from potential devastation is important.

0 Comments
Continue reading

How Much Damage Can The Weather Do To Your Business? Lots.

How Much Damage Can The Weather Do To Your Business? Lots.

Nobody ever wants to admit that their business has a problem with security. Unfortunately, as the one responsible for the future of your organization, you have to consider all possible outcomes of any potential data loss incident. Furthermore, many of these incidents are beyond your control. Thankfully, you can soothe the pain of a data loss disaster by thinking ahead and planning for the worst.

0 Comments
Continue reading

When It Comes To Your IT, There's No Such Thing As A Dumb Question!

When It Comes To Your IT, There's No Such Thing As A Dumb Question!

Especially with so many people claiming to be tech-savvy, asking a question about IT can be a bit nerve wracking. Because of this hesitation, there are a lot of people who don’t ask questions about technology because they feel like their questions might be stupid. For example, having an updated operating system is a term that is tossed around a lot by IT professionals, and even some not-so-professionals.

0 Comments
Continue reading

Could VoIP Improve These Points For You?

Could VoIP Improve These Points For You?

Traditional telephone lines were once extremely important for your business’s success. You had to have dedicated phone lines in your office running to each and every desk so that each of your employees had access to a phone when they needed it. Nowadays, however, virtual telephone systems have become popular with businesses of all size. How does this new way of handling your business’s communications hold up compared to the more traditional model?

0 Comments
Continue reading

A Good Data Backup Can Save Your Bacon

A Good Data Backup Can Save Your Bacon

Data backup. It’s something that all businesses need, but not all businesses know how to approach the implementation of it. This is largely due to the tendency to underestimate how disastrous data loss scenarios can be for their business. You know how it goes; it’s impossible, until it happens. Thankfully, you can significantly reduce the damage done by data loss incidents with a little bit of preventative, proactive thought and a comprehensive backup system.

0 Comments
Continue reading

Google Will No Longer Display Results As You Type--Here’s Why

Google Will No Longer Display Results As You Type--Here’s Why

If you hadn’t yet noticed, there’s been a change made to the Google search engine that will influence how search results are presented to users. Google’s ‘Instant’ feature, introduced in 2010, is no more.

0 Comments
Continue reading

Worry Less With Hardware-as-a-Service

Worry Less With Hardware-as-a-Service

Your business relies on mission-critical hardware that keeps its infrastructure running, including servers, workstations, and networking components. However, these pieces of technology require maintenance in order to function properly, and replacement every so often to keep the risk of downtime and hardware failure to a minimum. Thankfully, modern managed IT services have yielded a solution to this issue that can make managing your hardware infrastructure as easy as possible: Hardware as a Service.

0 Comments
Continue reading

What We Can Learn From IT Statistics

What We Can Learn From IT Statistics

Technology plays a pivotal role in the way modern businesses function, and as a result it carries some element of risk. An example of this is how companies store electronic records. While the implementation of measures that are designed to provide greater ease of use and organization for a business’ employees make business move faster, it also makes it that much easier for a hacker to locate and steal data. Small and medium-sized businesses, in particular, are vulnerable, as they may not have dedicated IT security.

0 Comments
Continue reading

Give Your Server Units Some TLC

Give Your Server Units Some TLC

Servers are a critical part of any business or organization’s IT infrastructure, as they are the backbone of data distribution. This could include access to applications such as your productivity suite, or even the storage of vital data that’s necessary for day-to-day operations. Unfortunately, this critical hardware must be continuously maintained. The question becomes: Is your business responsible for keeping your server infrastructure in proper working order?

0 Comments
Continue reading

Tip of the Week: Backup Your Personal Files With Google Drive Backup

Tip of the Week: Backup Your Personal Files With Google Drive Backup

Consumers can now take full advantage of a data backup system that’s both affordable and convenient, allowing them to keep their data as safe as can be in the event of a disaster. While it might not be ideal for business purposes, the average PC user can surely benefit from Google Drive’s new backup system, which takes advantage of the Backup and Sync application.

0 Comments
Continue reading

Your Business’ Next Great Addition: Voice over Internet Protocol

Your Business’ Next Great Addition: Voice over Internet Protocol

How does your business communicate? If you are relying on a telephone solution that isn’t optimized to fit the specific needs of your business, you may be hindering your ability to stay efficient and cost-effective.

0 Comments
Continue reading

Run a Small Business? Here’s Why You Need an IT Consultant

Expert-Advice--Fotolia_107313597_S-square

The concept of deferring to an expert is not new, especially in terms of running a business. If your business encounters a problem in its plumbing, you call in a plumber. When it comes to your business’ IT solutions, there are professionals who can help with issues there as well: IT consultants.

0 Comments
Continue reading

Tip of the Week: 3 Google Drive Tips You May Not Have Heard Of

Tip of the Week: 3 Google Drive Tips You May Not Have Heard Of

If you use Google Drive as your preferred cloud provider, you know that it’s a dynamic service that offers everything from word processing to spreadsheets to file storage. However, there are many other ways to use Google Drive that you may not even be aware of. Here are three secret tips that can help you get a little more value out of Google Drive.

0 Comments
Continue reading

Tip of the Week: Mirroring Your Android’s Screen, Made Easy

Tip of the Week: Mirroring Your Android’s Screen, Made Easy

Have you ever gotten the feeling that your mobile device’s screen is just too small to be used effectively, despite the fact that smartphone screens are bigger than ever before? Well, there is a way to mirror your phone’s screen to a larger screen, like your PC monitor. Here’s how you can do this with your Android device.

0 Comments
Continue reading

What's It Mean When Online Traffic is Concentrated to a Handful of Apps?

What's It Mean When Online Traffic is Concentrated to a Handful of Apps?

The Internet is always changing, and anyone who has been using it for a while has experienced this change for themselves. While it might be strange to think about, the latest statistics have proven that the current changes to the Internet are some of the most significant--especially for businesses. “Online business as usual” will be significantly different moving forward.

0 Comments
Continue reading

The Causes of Network Crashes (and How to Avoid Them)

Fotolia_119529595_XS

It should come as no surprise that a crash occurring in your computer network is a bad thing for your business. However, the real ramifications of such an event might not immediately come to mind. Fortunately, there are precautions that may be put into place that can help you to mitigate the chances of a network crash.

0 Comments
Continue reading

Mobile Game Changer: Google Lens

Mobile Game Changer: Google Lens

Augmented reality is still a relatively new concept. It seems like a gimmick at first glance, but one of the most notable technology companies--Google--is attempting to take AR and use it to create a certain utility for it in mobile devices. Sundar Pichai, Google’s CEO, clarified this devotion to augmented reality with the announcement of the Google Lens.

0 Comments
Continue reading

Businesses that Value Mobility Will Want to Adopt 2-in-1 Devices

Businesses that Value Mobility Will Want to Adopt 2-in-1 Devices

Businesses today rely heavily on software solutions to function, and so these solutions need to be on-hand whenever and wherever a business opportunity may arise. As a result, mobile solutions have risen in importance, despite the continued need for what a desktop has to offer. To meet both these requirements, we recommend a convertible ultrabook, also known as a 2-in-1 device.

0 Comments
Continue reading

Introducing Biocompatible Ferroelectret Nanogenerators: the Most Advanced T-Shirt You’ll Ever Wear

Introducing Biocompatible Ferroelectret Nanogenerators: the Most Advanced T-Shirt You’ll Ever Wear

How would you like to be able to charge your smartphone by simply walking down the street? Or to be able to turn the tie you’re wearing into a voice-recognition security system? Thanks to a team at Michigan State University, these abilities may not be so out of the question, as they have developed a promising little device that could be used to achieve these goals and many others.

0 Comments
Continue reading

3 Common Reasons Businesses Fail an IT Audit

3 Common Reasons Businesses Fail an IT Audit

While many may consider an audit of any kind to be a pain in the neck or worse, they can actually be an effective way to ensure that businesses are following best practices and remaining compliant. After all, nobody wants to be the company that failed an audit. Despite this, many companies aren’t up to standard where their IT is concerned, and it has an impact.

0 Comments
Continue reading

Here’s Why Solid State Drives are Way Better Than Traditional Hard Disk Drives

Here’s Why Solid State Drives are Way Better Than Traditional Hard Disk Drives

Your business has plenty of choices for data storage, but there are few options better suited for business environments than the solid state drive. Even though the hard disk drive is more common, the solid state drive offers many benefits that your organization cannot dismiss--certainly not if you want to seize all possible opportunities.

0 Comments
Continue reading

Is the New, Stripped-Down Version of Windows 10 Practical for SMBs?

Is the New, Stripped-Down Version of Windows 10 Practical for SMBs?

Google Chromebooks run a streamlined version of the Chrome OS to offer users a relatively decent browsing experience, despite the device’s limitations. But what if Microsoft created a similar operating system? Well, they did just that with Windows 10 S, which is designed to be used with less processing power than the current operating system.

0 Comments
Continue reading

You Need More Than a Power Strip to Protect Your Company’s Equipment

You Need More Than a Power Strip to Protect Your Company’s Equipment

What would happen if you were in the middle of typing a report or performing some task, and the office suddenly lost power? Too many would find themselves staring blankly at an equally blank screen as their infrastructure suddenly ceased operations. However, there is a device that can help save you from the worst effects of sudden power loss.

0 Comments
Continue reading

Tip of the Week: How to Use Webinars to Take Your Business to the Next Level

Tip of the Week: How to Use Webinars to Take Your Business to the Next Level

Authority. Knowing what your business does well, and using that knowledge, experience, and expertise to increase your company’s position within the market is more crucial for the small business today than ever before. This is because, from a competitive standpoint, the small or midsize business is not able to sport the kind of prices that larger firms can, and still make a profit. One way an organization can utilize this talent to increase the visibility of their offering is by using webinars.

0 Comments
Continue reading

Tip of the Week: 3 Tools for Simplifying Your Company’s Email

Tip of the Week: 3 Tools for Simplifying Your Company’s Email

Managing your company’s email can be a complex endeavor, due to the sheer volume of messages being sent and received, as well as the need to have a way to prioritize which messages are important. It’s safe to say that all organizations can benefit from email management solutions, such as email archiving and spam protection, and multi-factor authentication.

0 Comments
Continue reading

Central New York To Serve As Drone Test Playground

drone animatedIn November of 2016, Governor of New York Andrew Cuomo devoted $30 million dollars to a 50-mile-long flight traffic management system to promote the use of unmanned aircraft systems (more commonly known as drones) for Central New York business purposes. This ‘corridor,’ as it is called, will stretch from Griffiss Air Force Base in Rome to Syracuse by sometime in 2018.

0 Comments
Continue reading

3 Reasons Why Businesses are Flocking to VoIP Phone Systems

3 Reasons Why Businesses are Flocking to VoIP Phone Systems

Telephone solutions have long been a part of the business environment, but it’s not always a simple process to implement, as no two organizations are the same. How many users do you have? How many telephone units do you need? How many wires will you need to run through your office? These questions, and more, make it much more appealing to consider a digital voice telephony system for your business’s needs.

0 Comments
Continue reading

Expiration Dates are for Technology Too

Expiration Dates are for Technology Too

Everyone knows that everything in the break room fridge needs to be replaced after a certain amount of time, but that’s not all that’s at your business that needs regular updates. The solutions you use every day will also need maintenance, for quite a few reasons.

0 Comments
Continue reading

Hackers Beware: IBM Unleashes Supercomputer Watson to Tackle Cybercrime

Hackers Beware: IBM Unleashes Supercomputer Watson to Tackle Cybercrime

Sherlock Holmes is one of the most famous detectives in fiction, but without his dear Dr. Watson, he would have been stumped on occasion. There’s a good reason why IBM named its super-intelligent computer, Watson, after the famous character. True to its namesake, Watson is now being used to safeguard 40 organizations from cyber security threats.

0 Comments
Continue reading

Forget Micro SD Cards, the Future is Molecular-Level Data Storage

Forget Micro SD Cards, the Future is Molecular-Level Data Storage

As far as leaps in computing go, this one’s pretty tiny: a research team from IBM has managed to store data on a single atom. Despite the microscopic size of the result, the impact is potentially huge when one considers the effects this discovery could have on computing.

0 Comments
Continue reading

Apple vs Samsung: Who Makes Better Tablets?

Apple vs Samsung: Who Makes Better Tablets?

In today’s mobile-centric world, portability is becoming more and more crucial to success in business affairs. This phenomenon can easily explain why tablets are commonplace in boardrooms and briefcases. With Apple and Samsung offering two heavy-hitting tablets (the Galaxy Tab S3 and the iPad Pro), we’ve decided to analyze their features head-to-head to find out which is the supreme option for your business needs.

0 Comments
Continue reading

New York Will Soon Be The First State With Complete High-Speed Broadband Access

Fotolia 49306991 SDoing business in this day and age depends more and more on your ability to connect to the Internet. It is also essential that your connectivity speeds are able to keep up with your business needs. For many operating in New York State, this has been a problem, but no longer.

0 Comments
Continue reading

Did My Samsung Device Just Wink? Is it Spying on Me?

Did My Samsung Device Just Wink? Is it Spying on Me?

Occasionally, some Samsung smartphone users might see something strange appear at the top of their device’s screen--an eyeball. It will show up for a brief second and then disappear. What gives Samsung? Are you spying on me? For this blog, we’ll get to the bottom of this, as well as go over the symptoms of a device that is compromised.

0 Comments
Continue reading

3 Compelling Ways that Managed IT Benefits Your Business

3 Compelling Ways that Managed IT Benefits Your Business

As a business owner, you have plenty to worry about, and your technology doesn’t do you any favors. It’s difficult to oversee the responsibilities of managing technology like workstations, server units, and mobile devices, alongside the ordinary demands of your job. What a lot of organizations don’t realize is that they can improve operations and make their jobs easier by outsourcing the responsibility of technology management to IT professionals.

0 Comments
Continue reading

4 Hands-on Future Technologies for Spring 2017

4 Hands-on Future Technologies for Spring 2017

It’s fascinating to keep an eye on the latest technological developments, and the excitement really builds when concepts once deemed farfetched make their way onto the marketplace. Here are four technologies that we’re super excited to get our hands on!

0 Comments
Continue reading

Forget Sherlock Holmes, IBM’s Watson Can Solve the Mystery of Your Tax Refund

Forget Sherlock Holmes, IBM’s Watson Can Solve the Mystery of Your Tax Refund

In 2011, the world was introduced to IBM’s supercomputer Watson after it handily won the television quiz show Jeopardy!. Since then, Watson has been utilized in a variety of helpful ways, including customer service for Macy’s and Geico, as well as medical research. Today, Watson is being tapped by H&R Block to assist the public with an issue that affects every American, their taxes.

0 Comments
Continue reading

Self-Driving Cars: Would You Hand the Wheel Over to a Computer?

Self-Driving Cars: Would You Hand the Wheel Over to a Computer?

Are you ready to share the road with self-driving cars? According to a recent survey by the University of Michigan, 37.2 percent of drivers are “very concerned” about riding in a self-driving car, while 66.6 percent are “very or moderately concerned.” Simply put, the public isn’t quite ready for self-driving cars. Although, the gradual adoption of vehicles equipped with assisted-driving technology is already happening.

0 Comments
Continue reading

The Easiest Way to Manage Your IT Happens to Also Be the Best

The Easiest Way to Manage Your IT Happens to Also Be the Best

You know better than anyone that managing your business isn’t something to be taken lightly. Keeping your technology in proper working order is just the icing on the proverbial cake, making the task of managing your business even more difficult. If you’re using normal break-fix IT services, this might be the case. Alternatively, managed IT services aren’t designed to burden you.

0 Comments
Continue reading

Forget Video Games, Today’s Kids are Into Coding and Robotics!

Forget Video Games, Today’s Kids are Into Coding and Robotics!

Have you ever tried to teach a kid how to do something? Chances are that if it’s not super fun and engaging, kids will probably ignore what you’re saying. While it might be difficult to emphasize the importance of a quality career choice to kids, you can get them moving in the right direction by teaching them valuable technology skills like programing and robotics. Thankfully, with educational apps and tools, this is much easier to accomplish than, say, ten years ago.

0 Comments
Continue reading

A Tough Choice: Samsung Galaxy vs Google Pixel

A Tough Choice: Samsung Galaxy vs Google Pixel

Fans of Google’s Android OS have some tough choices to make when selecting a smartphone, seeing as the software runs on so many devices of varying quality and price points. For the purposes of this review, we will take a look at and compare two current flagship devices: Google’s Pixel and Samsung’s Galaxy s7.

0 Comments
Continue reading

The Many Ways Your Business Can Benefit By Having a Productivity Suite

The Many Ways Your Business Can Benefit By Having a Productivity Suite

For the modern business it’s important to have software that is both simple to use and powerful enough to meet your needs. Nowadays, there are cloud-based platforms that come with storage, communication options, and many of the enterprise-level productivity applications that drive your organization’s productivity. Two of these, Microsoft’s Office 365 and Google’s G-Suite bring substantial value and flexibility to the table where there was once only expense.

0 Comments
Continue reading

Looking to Backup Your Data? Here are Your Options

Looking to Backup Your Data? Here are Your Options

Every business owner needs to have a plan in place to backup their company’s data. Ignoring this basic task can lead to some pretty grim consequences, like a data-loss causing disaster. Fortunately, when it comes to backing up your data, you’ve got options.

0 Comments
Continue reading