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Tech Minutes

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Alert: Android Malware Can Control Your Phone Through Twitter

Alert: Android Malware Can Control Your Phone Through Twitter

Hackers continue to innovate and cause trouble for businesses of all industries and sizes. One of the more interesting recent tactics includes utilizing a malicious Twitter account to command a botnet of Android devices to do its bidding. Twitoor is considered to be the first real threat to actively use a social network in this manner, making this a major cause for concern.

Twitoor is an app that, when installed, places a Trojan on the Android device that receives commands from a central Twitter account. Twitoor can download and install malicious applications, steal data, and switch between alternative command-and-control Twitter accounts. Since you can’t find Twitoor on the Google Play store, it’s thought that it spreads through downloading via a malicious link and “side-loading” it onto a device.

Once Twitoor has been installed on the device, it becomes a part of a botnet. Botnets are commonly used by cyber criminals to spread the influence of their malware across multiple devices. The idea is to infect as many devices as possible by creating “zombie-bots,” or devices that are enslaved and forced to adhere to the hackers’ commands. These networks are capable of performing actions that singular devices cannot, like initiate DDoS attacks. Normally, a typical botnet can leave behind signs of its origins (where it’s receiving commands from), which security professionals can use to find the source of the botnet. They can then shut down the server issuing the commands, but in the case of Twitoor, it’s a bit more complicated.

The problem with Twitoor is that its devices receive commands from a Twitter account that’s always changing. This helps it to avoid detection. ZDNet explains further measures taken by the message to avoid detection: “Those behind the malware have also taken additional steps to safeguard Twitoor, including encrypting messages to further obfuscate their activities.” This makes Twitoor more difficult to destroy at its roots than a typical botnet.

Criminals are adapting their approaches to hacking in an attempt to innovate and explore new opportunities, and Twitoor is the perfect example of this. You always need to be aware of all types of threats, not just traditional ones. We recommend that you reach out to Directive for assistance with securing your organization’s network security. This includes mobile devices like smartphones, tablets, and laptops.

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Twitter Can Be a Valuable Business Asset

b2ap3_thumbnail_twittastic_400.jpgDespite the fact that 255 million people use Twitter, some businesses want nothing to do with it. They see it as little more than a waste of time. However, these anti-Twitter activists fail to realize that the social media outlet has an unmistakably large influence in the marketing industry. Unlike Facebook, Twitter gives you the opportunity to customize your audience to suit the precise needs of your business, and the best part of this is that it’s completely free.

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How to Optimize Your Twitter Background

b2ap3_thumbnail_custom_twitter_background_400.jpgDue to Twitter's popularity, it can be difficult to establish a significant presence on the social media giant. To succeed, you have to grab a user's attention immediately when they visit your page. Having an dynamic background image will help improve your chances of landing a new Twitter follower. Here's how you do it!

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How to Get Your Business Started with Twitter

b2ap3_thumbnail_twitastic400.jpgSocial media has become a big part of business, and Twitter is one of the top sites. You may know Twitter as an app that lets you send short messages to "followers," however, there's so much more to this useful tool that has been embraced by 218.3 million users worldwide. Let's take a closer look at Twitter and how to utilize it for your business.

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Is your Company's Internet Connection a Bottleneck on Productivity: Part 1

The words Productivity and Internet have been fit together in many different sentences, and usually in the sense that the Internet is a Productivity-killer. Take Facebook, for example; there are many arguments stating that Facebook is costing companies billions of dollars because employees are spending too much time on the social network while at work. Of course, Facebook (and the other social networks) are practically mandatory for businesses who want to market themselves. Other companies are clamoring that personal social media use greatly improves productivity and employee moral.

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Google +: The Next Social Frontier

There has been a lot of talk about Google+, Google's new social network. Currently the service is invite only and invites are preciously coveted. Those who have gotten in to try it out have found a clean, simple interface. On first impression, Google+ looks like a very basic Facebook. Is Google+ worth all the clamor and is it going to change the game for social media? Will businesses be able to take advantage of Google+ the same way they do for Twitter, Linked In, and Facebook?

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Ultimate Social Media Rig is on the ConnectWise University

The Ultimate Social Media Rig Project Plan is now on the ConnectWise University.

 

ConnectWise Partners can download the template from the ConnectWise University and launch their own Ultimate Social Media Rig for themselves or resell it as a service for their clients.

 

There's no need to enter the Word Doc into a project anymore! Simply import the project and roll it out!

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Your Company's Social Media Policy

The time to implement a social media policy is now. Your social media policy outlines for employees your companies guidelines or principles for communicating in the online world.  Your company should have a communications policy in place that spell out your expectations for phone and email, it’s important that you add social media and online site usage to this policy.

 

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14 Tips to Work Your Social Media Rig

Directive has had the pleasure of working with David Mann for over 10 years. David owns Alta Log Homes in Upstate NY. Alta is a leading manufacturer of Log Homes. David is an expert in building Green, Energy Star dream homes and a great guy. His website is http://www.altaloghomes.com. We set him up with the Ultimate Social Media Rig a few months ago along with some coaching services to get him started. He's been pretty religious about posting and using it. He sent me an email asking what recommendations I'd have to get more out of it now that he's "warmed up" and has a little more experience with Social Media.

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The Ultimate Social Media Rig (Updated May 2014)

Recently, I was asked to speak at a breakout session called "Jumpstart Social Media for your IT Business" at the ConnectWise PSA 2009 Partner Summit. What a great event, we learned so much for our MSP practice, we are still implementing!

Some of the power point slides from the breakout show our Project Plan for rolling out our "Ultimate Social Media Rig". We promised to get the project plan posted on the site. Rather than post just screen shots, we made it easier for you to get started and typed it up too, copy/paste ftw.

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